Shipping

*Delivery time frames are an estimation only and cannot be guaranteed. Although we hope this never happens, delays during transit may occur from time to time in which P.E Nation cannot be held responsible for. All deliveries are shipped with a Signature on Request. P.E Nation does not take responsibility for orders that are lost, misplaced, or stolen once marked as “Delivered”.

International Duties and Taxes

International duties and import taxes (import fees) are paid for at the time of checkout. All orders are shipped using our Delivered Duties Paid (DDP) service. Import fees and regulations are determined by your local customs authority, which may change without notice, and may include:

1. Sales Tax applied by your country for purchases from Australia; and
2. Duties charged for processing by your country.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient.

Any import fees paid at checkout are non-refundable if the order is returned, rejected by customs, or prohibited by local laws. This also applies to any changes in import regulations, customs clearance issues, or fluctuations in exchange rates are beyond our control.

The final recommended retail price may vary depending on the delivery country.

Delivery to the United States

All orders to the US are shipped using our Delivered Duties Paid (DDP) service, meaning that standard import taxes and duties have been paid for at checkout.

US Customs may ask for your IRS, EIN or SSN number before authorising delivery to your address for any high value orders. You will usually have one week to provide this information to our delivery provider DHL before your order is returned back to P.E Nation for a refund.